If you get a Licence limit exceeded, error, Get an Administrator to log into EazyQuery.


They should select:

File > Configuration > Log Out Users


Accessing the Log out users form


This shows you all the users who are logged on with the date and time, select any user who is idle and click on ‘Log off selected user’.


In order to use the "Log out users" feature, it is essential to first log in to a company. Otherwise, attempting to access it will result in the following error.


Error shown if opening a form while not logged on


If logged on, the user will see the form below:


Logoff form


Select the user and click on ‘Log off selected user’.